SmartCom
Virtual Telephone Answering Service
Call Clear Voice Communications will assign you a telephone number for you to use. The number can than be used by you 24 hours a day as a business number that people call directly, or as a number that you forward your current business phone number. Instead of that number ringing a single telephone line at your location, it will ring to your virtual receptionist. Your virtual receptionist will then answer the caller with your personal and customized greeting. You will be able accept multiple simultaneous calls to your telephone number so that your callers will never receive a busy signal.Your callers are directed to the virtual receptionist through one of the following:
- Your callers can call your virtual receptionist directly by dialing the assigned telephone number.
- Your telephone lines are configured to forward calls to the virtual receptionist when the lines are all busy, or when the telephones are not answered.
- You transfer callers to the virtual receptionist.
After reaching the virtual receptionist, callers will be handled
differently depending on the configuration you have requested.
Twenty-four (24) hours a day, callers can listen to pre-recorded
information, receive fax documents, be transferred to you, leave you a
message, have you paged, or interact with your virtual receptionist in
some other way.
Virtual Answering Service Features
- Main Custom Greeting
- Multiple boxes – custom greetings
- Unlimited voicemail messages
- Live call forwarding
- Call Screening
- Call Patching
- Message Notification
- Email Delivery – Treat voicemail just like email
- Virtual Fax – sends faxes as emails
- Dial by Name Directory
- Question and Answer
- Marketing extensions
- No Busy Signals